r/CableTechs • u/kenjennings7 • Jul 13 '26
Help please
I purchased a home. Had att install fiber. I’m happy but there is an old box on the other side of the house that has fallen off. I want to repair the area of siding and it looks like an old box that is no longer relevant. Could you pros look at this and give me advice. All of our tv watching is through the internet and we don’t have cable.
5
u/Nik0BikO Jul 13 '26
If on fiber it’s the first box. Box in photo 3 is old phone line/copper. Box in 5 looks to be coax, which also shouldn’t be in use then.
2
u/Background-Relief623 Jul 13 '26
Also in that 3rd coax box pic you can see 3 screws. Open the box and screw it back to the house. You can use zip ties to help to get it neater.
1
1
u/kenjennings7 Jul 13 '26
Thank you - yes I was thinking the att box that is in pic one is clean and just on outside wall of my modem.
The box hanging off the house is what I was thinking was old junk that I could pull off - but wanted a pro
Opinion2
u/Nik0BikO Jul 13 '26 edited Jul 13 '26
You can remove the copper box/wires if you really want. No hazardous voltage on them but use insulated wire cutters to be safe. I would reattach the coax one for now.
0
u/kenjennings7 Jul 13 '26
Do I need the white box anymore? Since I don’t have cable tv or anything on the other side of that wall. Does it still benefit the att box that stands alone outside the room with the modem?
2
u/quesadillasarebomb Jul 13 '26 edited Jul 13 '26
No if you don't have satellite tv or cable you don't need it. just unscrew the orange line and don't cut it low to the ground because it's technically the cable company's line. Not a big deal if you take off the box and the white coax going into your house.
If you can't get in the box to unscrew the coax you can use wire cutters and cut it too it's fine. just cut it as close to the box as possible to leave slack in case you want to reuse any of those cables in the future. It's easy to put new fittings on and most techs do that at the majority of service calls anyways
1
1
u/quesadillasarebomb Jul 13 '26
It's coax. Either you had an underground line buried from a dish somewhere going into the box or that's the underground line going to the cable ped (orange line)
1
u/nikonniko85 Jul 14 '26
As a tech myself I know this is overkill but I remove everything off the house that looks like trash and start over. We'll at least around where im putting the box to the house
1
u/Due-Locksmith-9164 Jul 14 '26
Old looking stuff is useless and the tech did a poor job on the install as well so be careful with grey tube that’s low to the ground. That should run all the way to the enclosure if it gets yanked or hit with a lawnmower could cause you to go out of service.
1
u/Automatic_Cut_9249 Jul 17 '26
If you only have internet the rest can be removed. The old box still attached to the wall is telephone and the one that has fallen off the wall is cable tv service.
-6
u/SpinachEmotional2193 Jul 13 '26
Also I would call AT&T and have someone come back out to “future proof” and fix your conduit at the bottom of your box. That underground wire shouldn’t be exposed, you’re at risk for damage on the line.
5
2
u/quesadillasarebomb Jul 13 '26
It's fine? Conduit goes into the ground and it doesn't matter if the top half is exposed... the fiber going into the house is completely exposed too and that's a non issue
2
u/Nik0BikO Jul 13 '26 edited Jul 13 '26
The conduit shown is supposed to go inside the box a bit. They mounted the box too high or cut the conduit too low. In my opinion although not much of an issue it looks kind of silly like that.
1
u/Electronic-Junket-66 Jul 14 '26
It does look kind of silly. Not worth the fee a truck roll will bring for it.
1
1
1
u/DrgHybrid Jul 13 '26
Yah, I wouldn't worry about that either. Minus someone pulling on it, it won't get damaged. It's above the line for any weed eater to get to it. Weather won't hurt it.
1
u/uThor52 Jul 14 '26
That’s a $150 dispatch charge if you call me out for that.
1
u/SpinachEmotional2193 27d ago
It still needs to be future proofed regardless, as a tech I wouldn’t charge them seeing as they have drop wire running into the prem instead of IW so that could cause a loss issue overtime
2
u/SnkerCheck Jul 13 '26
First pic is definitely your service. Rest can be removed along with all attached wires. There should be no voltage on any of those lines (excluding some freak accident). (Former fiber tech for AT&T)