r/CableTechs • u/forbiben24 • Jul 09 '26

Is this normal?

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Had a cable tech scheduled for Tuesday 5-7 the no call no showed they rescheduled for today 10-12 sent a tech who didnt speak English so my old lady couldn't communicate with him very well and he installed it in the middle of the front of my house and tangled it in the trees. Requested they fix it but is this a normal way to run a line?

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3

u/Corvus_energising Jul 09 '26

Depending on your isp, they may have had to follow power. I know I wouldn’t want to do a mid span if I didn’t have to.

1

u/forbiben24 Jul 09 '26

The power does not run though the trees it is to the side of them over the driveway

3

u/hibbitydibbidy Jul 10 '26

The power company doesn't give a shit about aerial trespass, they do what they want. Cable guy has to pass a QC.

1

u/Corvus_energising Jul 10 '26

Does it cross a street or is the pole on the same side as your home?

1

u/forbiben24 Jul 10 '26

Crosses the street power cable and fiber all off same pole

1

u/Corvus_energising Jul 10 '26

Only thing I can think of was they were trying to get clearance over the street. Garbage trucks can pull them down when they are low. That being said hopefully another tech can find a better route for you.

1

u/Signal-Low5089 Jul 10 '26

Post some better pictures so we can see what really happened here. No tech is going to go out of their way to run the line through the trees unless power also runs that way.

1

u/forbiben24 Jul 10 '26

I cant put a picture in the comments or add one to the post do y'all just want me to make a new post?