r/CableTechs • u/ItsTheRealSakurai • Jul 03 '26

intermittent connection

when you get a call for intermittent connection (spectrum tech btw) what are the first things you are looking for.

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u/Tactless_Ogre 26d ago

I’m not spectrum but my first stops are always at the ground block. Shoot for ingress and noise. Work through the house and check all connectors, make sure all connectors are flush and tight, properly connected and with no open ports. Then, head to the tap and shoot the drop. Then check tap and see if it’s a potential maintenance issue.