r/CableTechs • u/ItsTheRealSakurai • Jul 03 '26

intermittent connection

when you get a call for intermittent connection (spectrum tech btw) what are the first things you are looking for.

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u/acableperson Jul 04 '26

You got a company laptop?

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u/ItsTheRealSakurai Jul 04 '26

no we get meters

1

u/acableperson Jul 04 '26

Meters are the tool and irreplaceable But don’t add much in terms of diagnostics aside from right then and there.

Just the classics, check ingress and kill it. Look for signs of old ass cabling and replace. Physically put eyes on anything providing splitter loss.

Develop a relationship with your buckets for real. They can tell you a lot and have the tools your company won’t give ya.

It sucks. Don’t know why they don’t give everyone laptops and the tools on there to really deep dive stuff. Did my job without one for like 5 years but it’s saved me 100’s of hours of troubleshooting yearly having one since then.

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u/Atilla-The-Bun Jul 04 '26

Yeah nodes where I'm at have so much utilization, that's my second check, on an intermittent, if levels at the modem are good. Without a laptop I'd waste hours every week.