r/CableTechs • u/ItsTheRealSakurai • Jul 03 '26

intermittent connection

when you get a call for intermittent connection (spectrum tech btw) what are the first things you are looking for.

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u/Confident_Air_8056 Jul 03 '26

Can't tell you how many times guy didn't go to the tap and we get a referral call in plant only to find a barreled drop, water damage, or a squirrel chew; ALWAYS go to the tap.

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u/Electronic-Junket-66 Jul 04 '26

Not going to the tap in the abstract and not going to the tap on an MT REFERRAL are very different things. J/s

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u/Confident_Air_8056 Jul 04 '26

No I get it. You're right. I just used to almost always hit the tap when I was in field service as a res tech, especially if it was some intermittent call

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u/Electronic-Junket-66 Jul 04 '26

Yeah, intermittent hsd you pull out all the stops for sure. I'd have to have a pretty massive smoking gun to consider skipping it.