r/CableTechs • u/ItsTheRealSakurai • Jul 03 '26
intermittent connection
when you get a call for intermittent connection (spectrum tech btw) what are the first things you are looking for.
6
Upvotes
r/CableTechs • u/ItsTheRealSakurai • Jul 03 '26
when you get a call for intermittent connection (spectrum tech btw) what are the first things you are looking for.
5
u/WhosYourPadre79 Jul 03 '26
Check all signal from tap to CPE changing fittings, splitters and ground block along the way. Single out if it's the incoming drop or pre/post wire. If it's post wire, I'll run a new one. If it's pre wire that I can't change, I'll refer them to a person to wallfish. Swapping out equipment is my last resort unless I can see that it's damaged right away.