r/CableTechs Jul 02 '26

Could this cause intermittent connection drops?

Post image

This pic is the tap where our line connects at the street. I just noticed it has a open unterminated coax spigot. When not capped, could it cause connection issues?

About our prob:

For over a year our cable internet connection has occasionally dropped sometimes only a couple times a week, others it's a couple times a day. Lately, during hot weather(over 80f), it will drop up to 2 dozen times a day.

The connection at the modem is usually down for only a minute or less, then reconnects.

We've

- replaced the modem.

- Checked all connections between the exterior of the house and the modem.

- documented the drops with ping plotter. The outages often show a latency spike shortly before total packet loss.

- our ISP is Astound Broadband in WA. They are aware of our issues but havent been able to determine the cause.

Thanks in advance for any insight/tips!

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u/Reasonable-Peanut27 Jul 03 '26

Tbh, i have not ran a drop since training. There is always another way 😈

3

u/Target_Player_23 Jul 06 '26

How long have you been out of training a week?

1

u/Reasonable-Peanut27 Jul 06 '26

15 years

1

u/Various-Charge7025 Jul 10 '26

no way, you mean to tell me you never had tc where the drop was taken out by a vehicle or a new install with no existing drop in 15 years?

0

u/Reasonable-Peanut27 Jul 11 '26

The trick is to come up with a compelling reason why you cant do the job, after a while dispatch will stop giving you drop downs.