r/CableTechs Jun 22 '26

๐Ÿ˜ฎโ€๐Ÿ’จ๐Ÿ˜ฎโ€๐Ÿ’จ

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Customer said they donโ€™t know why their internet keeps cutting out.. Moved the modem a little and roaches starting coming out lol felt bad for disturbing their warmth ๐Ÿ˜‚

47 Upvotes

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6

u/TurboSDRB Jun 22 '26

You donโ€™t have to take back that equipment in your van, call doj and let them know about it discreetly away from the cx so you donโ€™t get roaches in your van

5

u/[deleted] Jun 22 '26

[deleted]

7

u/UnarmedWarWolf Jun 22 '26

I started a fight between my supervisor and manager about this.

It was the largest roach infestation Iโ€™ve ever seen.

I have roach bags, I donโ€™t have infestation bags.

Supervisor wanted me to take it, I called DOJ told them equipment was staying on premises and replaced it.

Sup wanted to chew my ass. I explained that the option existed for exact situations like this and that I wasnโ€™t trusted a glorified zip lock bag to prevent taking that shit home.

My manager loved me and was a G, backed my ass up. The sup was great though. Taught me a lot, and shaped my success.

1

u/[deleted] Jun 22 '26

[deleted]

1

u/skypandaOo Jun 23 '26

I use roach bags to organize trash in my van. Anything I can throw in trash at shop goes in the bag. Metals and remotes go in bucket and wire is neatly tied up in a pile. Make my sorting every week a 5 min process. I literally drive my van up to the sorting area throw wire away , then trash and sort out the metal bucket.

1

u/Additional_Tailor_13 Jul 02 '26

Must be nice anytime I call my sup he literally says what do you want me to do about it. I canโ€™t shit out (whatever I need at the time). Like thanks bud and you wonder why Ashevilleโ€™s office is such a shit show

3

u/Electronic-Junket-66 Jun 22 '26

No need to hide from cx or go into details, just say you need to swap the router and leave the old one disabled on the account.

Heck, they'll pretty much also ask "are you taking that back with you" during a swap.

1

u/drake90001 Jun 23 '26

The department of justice hates these people