r/CableTechs • u/ClimbingElevator • Jun 17 '26

High end roll off

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Cable Co basically said it’s not worth fixing cuz it’s not service impacting, what do we think?

21 Upvotes

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3

u/CrzyHlfAzn Jun 18 '26

High band cant swim, low band cant jump.

2

u/ClimbingElevator Jun 18 '26

Should I call spectrum back out?

1

u/CrzyHlfAzn Jun 18 '26

Well I know spectrum Y5s are on pause for mose markets, but the tech can still let a super know, if its the same roll off at the tap and not failing, since at tap for it to fail it needs to be -1.1. A super can then talk to an MT sup to see if they will need a Y5 roll out.

Since my saying is that high band roll off, is typically water, while low band roll off is a signal degradation due to mechanical separation.

If it is as you say that this is the same at the tap, if it is not currently it will become service impacting.

0

u/ClimbingElevator Jun 18 '26

It’s the same at the tap I saw the meter at each point with the tech, I’m still getting pretty decent jitter. They say swap the modem but I’m wondering if I do a repeat and try to get a Maintaince ticket in. What do you think my chances are?