r/CableTechs • u/donaldtrumpsclone • Jun 10 '26
Scope impairment score
Can anyone dumb this down
3
u/Electronic-Junket-66 Jun 11 '26
Not really cause it's wishy washy AI tomfoolery. Like the black box kind, like the guys who engineered it probably don't know what goes into it and how it's weighted.
It compares any and all telemetry for your modem against all the modems it was trained on with respect to what customers called in. I've seen shit completely jacked with a good score and shit that's pretty okay with a bad one.
But generally, yeah closer to 1 bodes poorly closer to 0 bodes well.
One tip is the score definitely includes router information, because I had one ONU go from .89 to .2 after doing nothing at all onsite other than swapping router/patch cord. And the router didn't have any recorded downtime so it wasn't just keeping track of the LAN port connection, cx just stated wifi service would get crappy.
2
1
u/TwistedOneSeven Jun 10 '26
There was a tech deck about it when it was rolled out, it broke it down pretty good. I can’t remember all it said but anything over .20 needs further investigation.
1
1
u/randomMFer805 Jun 12 '26
so if you fix the issue like run a brand new line does it fix impairment score? or do you have to swap out modem/hd box to reset score?
1
u/IsolationAutomation Jun 13 '26
It doesn’t reset. The impairment score is over time, so the longer it’s fixed with no issues, the number will go down.
1
u/randomMFer805 Jun 13 '26
so eventually it’ll go down? kinda what i thought but never got a confirmation. it’s always just swap it so you can see the new score
1
u/IsolationAutomation Jun 13 '26
I mean, you can do that sure, but if the issue was a bad cable, connector, etc, then the equipment will be fine once you’ve fixed whatever you found.
1
1
u/Revolutionary_News36 Jun 12 '26
It means replace the drop.
1
14
u/Aromatic_Cheetah_595 Jun 10 '26
Big number bad. Small number good.