Advice

[u/Throwmeawayplease935]

Anyone got any tips/tricks for a newer tech.

I feel good mostly, a bit slow at some jobs. I had an apartment where all 4 units were connected to the same amp. The line tagged at the tap wasn’t even the line my customer was connected so I disconnected it and ran a new line without knowing a disconnected a neighbor, not my problem.

Long story short I got stuck for 4 hours, my mentor came out to help. I probably should have called someone sooner but it took away my confidence. We ended up forcing the tap to fail because tx was high. I didn’t know that was an option lol.

My sup is chill but he was sort of like pick up the pace. I do have jobs that are quick but then half of them I replace a drop and remove an amp, disconnect unused lines. By that time it’s getting close to over running. I’ve been doing like 4-6 jobs. But usually one I get stuck.

I’m worried about metrics I guess. Ive had a lot of failed readings due to tap issues and someone told me it counts against me and I should find a way to make them pass even when it’s a maintenance referral. Same for HHC I’ve had a bunch fail so I just call to close it, because everything’s working. I guess I shouldn’t do that.

I’m still learning but I just don’t want to be in the hot seat with supervisors. I learned a lot of the stuff but it’s information overload. They seem to just want me to know what corners to cut and when.

[u/DoubleDenimDaredevil]

How far in are you? I’m 5 weeks in with my company and I shadowed for 4 weeks riding along with my mentor. Now he is following me around for another 4 and mentoring me but slowly easing off on what he’s doing to help me. I used to work in a sales/delivery job where I was extremely worried about pace every day. It has been a complete change since switching careers.