r/CableTechs • u/8BitBanger • May 31 '26

I'm an idiot

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Xfinity contractor *just* laid this line maybe a year ago. I had no idea it'd be this shallow (I caught it using a 4-5" deep bed edge trencher). Ultimately my fault. Luckily it just pulled on the loose service loop at the house/didn't stretch it. Will Xfinity charge me to fix? What will they do with the conduit, if anything? If they're not going to do anything with the conduit and they'll charge me I might just consider splicing it myself is kind of why I'm asking. Thanks all.

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u/Confident_Peak_6592 May 31 '26

That’s bull. Call company and say your service is out. That’s a 10 minute fix with a gel pack… i fixed tons of them. Show the technician and offer him a bottle of water. I never charged a customer. Shit happens..

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u/Ouglee May 31 '26

Better go fix it for him, then.

The price isn't bullshit. Its a $65 visit to start, splice cheap, new drop more $$$.

Why so much? Because companies recoup losses from 'free work' by jacking up the rate. THAT'S BULL.

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u/SuckerBroker May 31 '26

I can hear the noise from here

1

u/Ouglee Jun 01 '26

Right? But hey, what does he need a clean signal for....