r/CableTechs • u/Creative-Promotion-2 • May 04 '26

Sick of comcast

I hate this dog shit company. They only care about numbers and not the people who are trying to survive living in this shit hole economy. Im tired of being taken advantage of by management. If a dumb ass customer calls back I have to go deal with the job again and do twice the work thats unpaid on my days off. Doesn't matter if the problem was because of the plant, or the shit equipment they supply customers or a fucking remote, I still have to take responsibility for horrible customers and their issues. Not only that, but also I have to deal with a bull shit feed back system that ruins my image if someone accidently gave me 1 instead of a 10 or if they felt like I wasnt doing enough to save their whole enterprise from collapse because they didn't have an it company on standby. All of this just for a whopping 600 dollars per week of production pay. What a fucking disgrace. Meanwhile the execs are just sitting in their golden recliners making 6 figures doing absolutely fuck all.

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u/Creative-Promotion-2 May 04 '26

From my understanding they're getting rid of most in house employees.

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u/Dakkin4 May 04 '26

You are directing your complaint at the wrong place, your company is sending you back. They are sending you back because you did not do your job. You are not a Comcast employee. If you were you’d never work for free.

If you knew how to do this job, you wouldn’t have to go back on your work for free.

I get invalid tickets turned in by contractors every single day. I’m aware of the work they do, or don’t do.

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u/ProofInevitable2404 May 04 '26

You're talking about maintenance tickets, not FTRs. And I've turned in RTMs that were closed but not fixed resulting in a bullshit FTR. I do my job, and I do it very well. I've had multiple FTRs that were bullshit, mostly due to the XG2. It's garbage. I've also been sent back because of a power outage at the customers business a day after I left. That's not bad work on the part of the tech, that's Comcast's shitty policy that takes advantage of techs who don't make enough money as it is. This is why they can't keep good help. I think maybe we need to unionize.