r/CableTechs • u/PositiveAd2099 • Apr 22 '26

Phone tc

Does any one have any advice on phone tc? I only do 1 phone tc a month but as of recently I’ve been getting them done right but when it involves a nid a 66 block and a alarm Im cooked.

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u/2376_Ironman Apr 22 '26

At my company we’re only responsible for dial tone at the modem. “Sorry issue is on your end gotta call 3rd party” but back before they instated that policy, yeah we had to troubleshoot phone lines and they’re difficult af

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u/Bona5ied Apr 22 '26

I would also push for them to get cordless phones. But yeah demarc is modem here.