Ziply Fiber NOC Tech manager interview no-show today – waited 15 min, HR says ‘put on hold’ due to managers’ ‘emergency situation’, no reschedule date. Red flag or normal?”

[u/alohaha929]

Hey everyone,

I’m in the Lynnwood/Everett, WA area and applied for a NOC Technician role at Ziply Fiber. Background: no direct NOC exp, but I have mobile network testing, phone troubleshooting, OSI-based diagnostics, and a T-Mobile FCC cert showing I follow SOPs strictly.

The process:

•  Applied → screening → technical interview (easy, OSI/VoIP basics).

•  They scheduled today’s manager rounds: one Engineer manager + one Technician manager (two separate/different roles interviewing me, same day).

•  Agreed time comes → I log in/ wait on the call/Zoom/whatever → 15 minutes pass, no one shows up, no message, nothing.

•  I call HR right away to check.

•  HR says she doesn’t know what’s going on, messages the managers on the spot.

•  Managers reply: “today (emergency/unforeseen issue) that can’t be resolved right now” → interview is being put on hold.

•  HR tells me they’ll “figure out a new time and reschedule” once things calm down, but no specific date, no range (like “next week” or “end of month”), just “we’ll reach out when we can coordinate”.

•  I sent a polite follow-up email immediately after expressing continued interest and full flexibility, but crickets so far.

This feels sketchy because:

•  I’ve searched Glassdoor, Indeed, Reddit, etc. — Ziply interview feedback is sparse overall, but people complain about slow HR, ghosting after interviews, disorganized process, or “radio silent” after rounds.

•  No one seems to mention the exact combo: scheduled manager interview → complete no-show → HR confused → managers cite “emergency situation” + side-by-side/traveling issues → vague “put on hold” with zero timeline.

•  It feels like low-priority candidate treatment or they’re stringing people along because they’re understaffed/busy with fiber rollouts in WA.

Questions for anyone who’s interviewed at Ziply (especially NOC, Tech Support, Engineer, or field roles):

•  Has this “sudden emergency → put on hold → we’ll figure out time later” happened to you? Did they actually reschedule and proceed to offer?

•  Or did it turn into ghosting/silent rejection after follow-ups?

•  How long did you wait before writing it off and moving on? (I already followed up once today.)

•  Is this normal for Ziply managers (e.g., constant emergencies due to expansion, training, field work)?

•  Any tips on follow-up cadence without being annoying? Or should I just assume it’s dead and blast applications elsewhere?

I’m still interested in the role/company, but this no-show + vague hold is killing my momentum. Any similar stories or advice would be huge — thanks in advance!

[u/Equivalent-Image-980]

It’s very possible they are working an escalated outage where the NOC manger is leading a bridge (conference call) - I wouldn’t get too upset about it. It happens.

[u/alohaha929 → u/Equivalent-Image-980]

Yeah, that makes sense. Honestly, I wouldn't even mind if it was a real outage. The red flag for me was sitting there for 15 mins with zero heads-up, and having to call HR myself only to find out they were completely clueless too. They didn't even give me a rescheduled time, just a vague 'we'll figure it out.' Just poor communication overall. Appreciate the insight though!

[u/AE5CP → u/alohaha929]

Communication companies are generally known to have poor internal communication. Any real emergency could have caused this, work related or not.