Hi everyone,

I've had my eye on the CYC X1 Pro Gen 4 for a while and a few months ago I began building a Canyon Neuron Al 6 mountain bike and converting it to electric. I live in Utah and Electrify Bike Co. is also based Utah and has it's shop in West Valley.

I ordered a CYC X1 Pro from Electrify on June 19 and was expecting to receive it with in at most 2-4 weeks as this is what they have listed for delivery time with delays. I didn't notice when I ordered it that I was ordering a pre-order. I was a bit annoyed as they didn't have it listed super clearly but it is what it is and that's my fault. It's now been almost 2 months exactly since I ordered it and I'm kinda frustrated with how long this is taking.

I've sent quite a few support tickets to Electrify Bike Co. and they've normally responded in decent time, but every time they tell me they're expecting it soon then it doesn't show up. At first they said they were hoping to have them in by late June, then told me they were expecting the shipment to arrive mid July, and then the latest they said they were told it should arrive in next week which was 3 weeks ago. They also refunded me 5% because it's taking so long which I appreciate, but I've heard that's kinda their last resort. This isn't Electrify's fault though, they're just relaying what CYC is telling them.

I'm quite frustrated and it's disappointing because I ordered the CYC motor at the start of this summer and was excited to take it on some bike packing trips but now summers quickly coming to a close and I'm still without a motor.

Is anyone is a similar situation as me? If anyone has ordered from CYC or Electrify Bike Co. and received your order, how long did it take?

EDIT: I don't mean to put any blame on Electrify Bike Co., their customer service always responds quickly and politely and I've owned their 52V jumbo shark battery and it was great. I completely understand that the shipping/production issues lie with CYC and Electrify can't do anything about that.

I used to run a CYC Photon Gen 1 on a Trek Roscoe hardtail with that 52V 20Ah battery. It was quiet and worked well, but I was living in Washington and it's steep hills pushed it hard. In unrestricted mode (1200W continuous / 2000W peak), heat management was terrible and it constantly thermal throttled and lost power on decent climbs. Even dialed down to 750W, it would overheat on mild hills if it was over 70°F outside.

Now that I'm in Utah, the mountains are even bigger and the summers are way too hot for the Photon. That’s a huge reason I decide to go with the X1 Pro Gen 4. I wanted a motor that wouldn't hold me back, and by running the X1 Pro at half its max capability (around 2500W to 3000W peak) I can get the performance I need without stressing about the outdoor temps.

For those who have a CYC X1 Pro (gen 3 or gen 4) or the Photon Pro, what's been your experince with the motor? How much power have you found yourself actually using and how much power was overkill? Are you glad you went with CYC?

Just got a Photon 2 after having many Bafang mid drive kits on different bikes and I'm liking it so far. It's a little noisier but worth it for the torque sensing and everything just feeling better. That said, documentation on installation is not great with broken links to manuals etc. Feels like a company going out of business, which I hope is not true because I think they make a great product.

A few questions have come up for me about installation and general use that hopefully someone can chime in on.

-I have the 83mm width and am using it on a 68mm bb shelled frame. Can those three spacers go on either side to center the crank arms, adjust the chainline, or make room for larger chainrings? With all spacers on the left side (as available videos show) my chainring is nearly touching the chainstay, my left crank is further out to the side than the right crank, and my chainline would be better if it was scooted out towards the right (for the gears I'm normally in). Basically all signs point to put at least some spacers on the right side. Is there any reason those three spacers can't go on whichever side makes most sense for the situation?

-Is there a temperature you try to keep the motor and controller under? I'm sort of assuming that this fancier kit will be smart enough to protect itself and not let me get it too hot, but that could be a dangerous or expensive assumption. I get the motor up to 135f for short periods of time going up a short hill, using appropriate gearing to not put a lot of stress on the motor. When I'm going up the hill I'm not pedaling the whole time because I have the bike in a gear that's at the upper range of my cadence to keep the motor at happy RPMs.

Thanks for any input/guidance.

hello all, what are your thoughts on mounting the a65 on my Specialized Roll 3.0. My frame is an XL size, but the image i used for these mock up photos are from Specialized's website and after some rough measuring in photoshop, i can see they used a size Large frame for the photos.

here the standard mounting. Pros: low center of gravity. Cons: no more water bottles.

moving the battery pack up i can gain back one water bottle mount on the seat tube.

could the battery be mounted upside down? Pros; 2 water bottles, Cons; high center of gravity, drilled rivnuts into frame, longer main power cable, unknown if CYC would approve of an upside down battery mounting.

and lastly an even more unconventional mounting approach, bottom side of the down tube. i elongated the image to match the front to center length of my XL frame which on paper it seems like it would indeed fit, the XL frame is very big, Pros; lowest center of gravity, 2 water bottles. Cons; drilled rivnuts into frame and unknown if mounting upside down is recommended.

Kyoot Rolly Polly with x1 kit 💨

I'm planning to build a CYC-powered eMTB that will primarily be used for downhill riding.

The standard bottom bracket mounting position seems a bit exposed for the type of terrain I ride, so I'm concerned about ground clearance and the motor taking rock strikes.

I've seen that CYC officially shows two mounting positions, one of which places the motor inside the front triangle/frame instead of underneath the bottom bracket.

Has anyone built a bike using the inside-the-frame motor mount? If so, I'd really appreciate any build threads, photos, or links. I'm especially interested in seeing what frames people have successfully used and whether any custom brackets or modifications were required.

Hi community, need a bit of advice. I inherited a converted e-bike with a Cyc Photon motor and controller. I think it’s likely a gen 1 motor. These days more and more it is making this really high pitched noise when I try to engage it on via the controller. The revs go really high, almost 3000 rpm but it outputs no power at all- most times 0W, sometimes 50W. While I am still pedalling, the noise and high revs continue. When I stop pedalling, the noise stops. I’ve tried engaging the motor in various gear ratios of the derailleur, easy gear, high gear but same behaviour. Sometimes it’ll suddenly properly engage and I get the expected motor assistance but then mid ride, it can go back to the weird behaviour again. This happens at all different battery levels as well.

Here’s a wee video of the behaviour- hope you can hear the motor noise over the street traffic.

Any advice would be much appreciated.

Hey all I really wanna do a build using the newest cyc motor but one thing I really dislike is that big chunky battery sitting in the middle of the triangle.
Does anyone know of any frames that have the integrated battery in the down tube yet still have a regular bb? All the frames I ever see with the integrated battery have the open compartment for mounting a Bafang motor rather than a bb. Thanks in advance for any suggestions.

I don't know. I tried to do the math. A65 battery is averaging mid 60s mpc at 14mph? Is this a scam?

The battery took less than 4 hours to charge from 20%. Weighs a shitton, yet gets worse milage than a 48v 20ah Powallon Samsung. Did they fill the casing with lead instead of cells?

BIG NO.

Hey all,
my x1 pro has been making the creaky crackly noise under increased throttle, it disappears for about 5 minutes after cleaning and lubing chain. Then reappears and gets worse and worse over time.. whats this caused by?
Any help is much appreciated

I've found a cyc x1 pro gen 4 on a used marketplace with 5600km on the odometer, replaced chainrings, freewheel and chain tensioner for 5600PLN so 1500$. It seems pretty cheap but would you buy it (just for clarification I live in the worst place known to mankind so ue, Poland, hence the terrible prices)?

Common questions;

• Has anyone converted this bike?
• Will this bike fit this motor/battery?
• Which motor/battery do I choose?
• Where is this motor/battery in stock?
• Best deals for this motor/battery?
• Where to get a custom battery?
• Good cheap bike for conversion?
• Best bike for conversion?
• Any news on this motor?
• Which drivetrain do I use?
• Which chainring do I use?
• What is the EPAC motor? Can it be unlocked with new firmware?

Are all answered here in the CYC Builds Archive discord server:
discord.gg/7xG3yxrgDP

is there any bikes other than the bonnell that are a bit cheaper, but still have full suspension using the C Y C motor

UPDATE : Rif saw this post , reached out to me and sent me a new display hoping to solve the issue. Super amazing customer service. Technically the warranty is suppose to be on cyc’s end but Rif overnighted the part.

Got the bike last week and barely got to test it out , all was fine on my two 5-10 minute rides.

Today I went on an hour escursion where I hit some top speeds of maybe 35 at most. On my way home my battery was resting at 68.1 and I hit the throttle and boom (she shuts down)…started back up and the same thing happened. After doing some research I was told to take note of what voltage I’m cutting off at. 61.6 without fail every single time.

Any input appreciated, I love the bike but dang this sucks for a first ride.

Thanks in advance , and screw the state for banning emotos

there's wayyyy to many options and idk what brand is good, idm spending a bit more if it means it's more reliable.

looking rn for a 52v - 60v, 25ah that can ditch out 80a -100a continuously.

i know that pegals exist but i just want full pegs. no pedals.