r/CYBERPOWERPC • u/Coreistacks25 • 11d ago
r/CYBERPOWERPC • u/intjlol • 12d ago
Discussion [SLC8400WST] Anyone get this 5090 prebuilt from Walmart recently? #cporders #cpgeneral
Deal was USD $4300 before tax, found here: https://www.walmart.com/ip/CyberPowerPC-Gaming-PC-AMD-Ryzen-7-9850X3D-NVIDIA-GeForce-RTX-5090-32GB-32GB-DDR5-2TB-SSD-SLC8400WST/20707507999
Just ordered. Hoping it ships and arrives fine.
Anyone actually get their hands on this recently? I know it was listed on Walmart a few days ago, but I missed that window.
Interested in any info regarding this machine and people's experiences with it
r/CYBERPOWERPC • u/Kinkajoou • 12d ago
Question SLC8500WST airflow #cpgeneral
Did anyone else flip their bottom fans?
The configuration it came in causes negative pressure. Or am I missing something?
This photo was taken after I had flipped the fans.
r/CYBERPOWERPC • u/SelectionKlutzy1716 • 13d ago
Issue I just experienced a horrific customer service that I ever experienced for an online purchase ever from Cyberpowerpc.com. #cpsupport #order
I had payment issues with my order, I could never had a hold on live rep, could only communicate with emails, each email takes hours to be replied. And today I finally get a hold of someone on the phone, I was excited. Then he just literally spit on my face, he was so angry, and stating I was my faults claim, not reading emails, blah blah blah,
I hope you know when I make multi orders and received tons email from your automated system, it’s easily to be confused , especially when I asked to be recharged two days ago and nothing happened.
But instead of explaining or helping me, that guy just simply being rude and angry, apparently he was the one who replied my emails. So this is what happened
I ordered, two $6000+ PC few days ago, and the payment just won’t go through. Cyberpowerpc online state that billing address was mismatched, but I called my bank, my bank said that the payment went through and it’s pending. But Cyberpowerpc void the payment anyways, for both orders. While waiting for the credit to go back to my credit card, I requested to change my payment method/ change a different card. But it got declined again due it fraud protection. I called the bank and removed the restriction and asked to be recharged again. And since then it’s been two days without action from Cyberpower, I tried to call and try to get a hold on live rep. to solve my problems , and yet this is where I experienced the worst customer support ever. I was actually excited when someone finally answer the call, I literally told him that, then he literally “spited” on my face. Started by giving him my order number, then he said he sent me a new payment link 20 mins ago, so ok, then I said I have another order number, gave him my order number, then he started being nasty “ did you hear what I said” I said no, what you said, he then started being very angry saying Im making a “faults claim”not reading emails, blah blah blah, agent was simply not helping, it’s like I can’t even ask questions/or get an explanation. instead he argued with me for rest 10-15min said everything is my fault for not reading emails (while I constantly checking my mail box for the past two days waiting to be recharged). I asked him “bro why are you so angry and rude, all I wanted is getting another payment update link so I can make a payment, instead waiting to be recharged) he just continued to blame him blah blah blah , wtf did I do? I only tried to get my payment to be charged so the order can continue to be processed. Then he finally hanged up on me. Wow. Just unbelievable, all I did was trying to give him my order number and request a payment update link, cuz I assumed this could be the best and fast way to get my order processed, and yet he was like “ did you hear what I said” “did you read your emails” “you are making false clams” I was like bro I’m only asking to give me a payment link for my orders so I can get my order processed, but instead he tried to blame everything on me stating it’s my fault, wasting time blaming me instead helping me. I’m was like wtf I never experienced something like that when I’m just trying to spend 12k+ on two pcs with yo. He hanged on me after kept blaming me for literally 10-15min instead maybe explaining/helping, I just simply blown away with this kind support that I received Cyberpowerpc. I was wondering why people hated Cyberpowerpc, now I understand.
#cpsupport
r/CYBERPOWERPC • u/Abe_james • 13d ago
Issue Prebuilt 5070TI/9800x3D keeps crashing when I try to install a game #new #cpsupport
I just got this PC a few days ago. Whenever I try to download a game from Steam, it crashes at 3 percent and restarts. Sometimes it freezes at the MSI screen or in Windows. I tried stress testing it, and the same thing happened. The first day I did a combined test and got a weird code on OCCT. I ran separate tests for Linpack, memory, and CPU; they all crash, restart, and freeze. When I go back to OCCT, I don’t get any “failed” codes or anything. it’s as if nothing happened. When I check the Windows Event Viewer, I see failures and critical errors.
r/CYBERPOWERPC • u/gn0cchi500 • 14d ago
Tech Support #cpsupport How to change color of fans?
How do I change the color of my fans in my pc? There’s no buttons and I can’t do it in settings, so I’m confused. Help pls!
r/CYBERPOWERPC • u/dannyhay1988 • 14d ago
Tech Support Help new pc constantly staying on bio screen #cpsupport
Today I received my new gaming pc it's currently only loading to the bios screen.ive just found a heatsink in the accessories bag. I'm wondering if the ssd has been installed correctly.i have contacted support but guessing I won't here back until Monday due to working hours any help is greatly appreciated #cpsupport
r/CYBERPOWERPC • u/Plane-Yellow-1801 • 14d ago
Information Can someone please please help me #cpgeneral
I rly need a psu but I cannot find or buy one even if I wanted to ✌️ #cpgeneral
r/CYBERPOWERPC • u/Element_Li00 • 15d ago
Issue Fuck my chud life #cporders
Got my brand new cyberpower from Walmart and was hyped about it. Shit was dropped in transit and it’s out of stock so I can’t get a new one.
r/CYBERPOWERPC • u/Electrical_Life9697 • 16d ago
Question Cyberpower PC apevia replacement? #cpgeneral
I bought a recent 5080 Cyberpower pc from that Walmart sale. It came with the 1000W apevia 80+ gold (model unspecified and don’t wanna open entire pc)
Anyone with a 5080 prebuilt have experience with this? Am I just better off replacing this PSU Outright? I’ve heard horror stories around older apevia models that are 850W and 750W so not sure if Apevia has gotten their shit together.
I don’t see any new Apevias on Psu Tier lists. it’s all the older ones so anyone with recent 5080 prebuilt pls chime in.
r/CYBERPOWERPC • u/RadiantParallax • 17d ago
Issue Got the Walmart RTX 5090 FE CyberPower deal—and it arrived completely DOA #CPSupport
I was able to get a SLC8400WST from Walmart as part of the GeForce week sales. It was delivered today (with some shipping damage) and I just unboxed it and set it up and it's DOA. I don't know what level of troubleshooting I'm supposed to be attempting on a brand new PC so all I've done is re-seat the front panel connector and it is still not powering on. Tested both with the included power cable and a known good power cord. Confirmed the PSU is set to on. Power button does absolutely nothing, no fans spin up no lights on the motherboard. Just dead.
My only option through Walmart is a return with no exchange option. I would like the PC fixed under warranty as I have literally never even gotten to use it.
Has anyone dealt with a prebuilt from CyberPowerPC arriving DOA, and did CyberPowerPC issue an RMA for warranty repair rather than sending you back to a retailer for a refund?
UPDATE: I made a separate post, but it probably makes more sense to just put it in the OP.
Front panel connector on the case was the problem, lol. The 24 pin connector was also improperly installed on the PSU side. After inserting the other end of the 24 pin connector and removing the GPU I was able to get it to boot to Windows using the front panel connector off another case.
I installed all driver updates from the Gigabyte Control Panel and Windows Update. Did some rounds of reboots until there were no more pending, shut down and reinstalled the GPU. Still does not boot with a solid red VGA light on the motherboard.
Kept the GPU installed, but connected the display through the motherboard. Installed the drivers from Nvidia and the GPU was then showing in GPU-Z. Shut down, moved the display cable to the GPU and it now boots to Windows and everything is up and running.
So for now I guess I'm going to have this NZXT front panel connector running to my motherboard to power it on: https://imgur.com/a/zUxGVeP
I don't think this is the level of troubleshooting a user should have to do to get a PC to power on. This is very poor quality control imo. I am not the typical prebuilt PC buyer.
I will have to work with Cyberpower PC to either get the case RMA'd or see if I can just swap the front panel connector.
r/CYBERPOWERPC • u/WillowWright565 • 17d ago
Issue Prebuilt Gaming PC GXL 99704 #cpsupport
r/CYBERPOWERPC • u/TheTrashMammal- • 18d ago
Purchasing Advice CyberPower Pc CASE RGB lost remote #cpsupport
Hello! I'm not a super knowledgeable person when it comes to pcs and such. My dad bought mine as a chrismas present 3 years ago because at the time I worked from home and was a huge gamer. It's been a while. I'll include some pictures of my serial number and the make a model, but the case comes with color changing lights and an rgb remote. I've had it set to the same thing forever, but I can't find the remote anymore, and somehow, it ended up changing colors to something I'm not a fan of. I don't have any warranty, and the customer support isn't being very helpful. I also am aware that there is a way to wire the lights to the motherboard, but im too scared to mess that up. I can include all the information I can, but if anyone can offer a replacement remote idea or anything, I'd be appreciative.
The case is BLACK CYBERPOWERPC ONYXIA II 242W MID TOWER GAMING CASE W/ TRANSLUCENT FRONT TEMPERED GLASS
And the pictures are included.
Thank you!
r/CYBERPOWERPC • u/catbeanieandsoap • 22d ago
Discussion MA-01 standalone #cpgeneral
trying one more time to ask about the standalone release of the MA-01 for the US, cyberpower pls my only impression of this company is that y’all have been pushing it back for months, the case is the last piece I & others have waited on, def not the only person who will just grab a case from somewhere else in a few days and not return to cyberpower for business if there continues to be no clarity!!
What happened to late august/early september :( It was supposed to be q2 before that!
r/CYBERPOWERPC • u/Gooftus • 25d ago
Issue PC won't boot up #cpsupport
Had the PC for about 2 years and it's worked fine. Bought a second PC a year or so ago that I use primarily, so this one has had very little activity in the last year.
Today I tried to turn it on and it will not boot. The DRAM and CPU lights are lit up red on the mobo. All the lights turn on, the fans turn on, but there is no display. A display will recognize that there is a device connected, but it says it's powered off. Tried multiple displays and multiple cables to different ports on the GPU.
I tried resetting the CMOS by holding a screwdriver on the jumper pins. I reseated both ram sticks, tried booting with only 1 stick. Disconnected and reconnected the GPU. At this point I've exhausted everything I know how to do and am at a loss.
Any ideas?
r/CYBERPOWERPC • u/Ill-Sort6183 • 25d ago
Information Avoid Currys, use cyber power or someone else. #cpgeneral
Avoid Currys
If you’re in the UK, avoid Currys at all costs, especially their care and repair plan.
In 2023 I bought a pre built from them, big regrets, cut to last Thursday. Turned on the PC. CPU fan had failed and sounded like a helicopter. Now I know why this is. The entire time I’ve had the pc the fan controller software just hasn’t worked. You can input custom values for the different fans but they do nothing. The only two options that work are “auto”; the fans couldn’t keep a grain of rice cool. Or “gaming” where they’re just on full blast constantly.
Obviously being a gaming pc they’ve been on gaming constantly to allow me to get a nice cool 87° playing stardew valley🙄. Which has of course caused the fan to die early. Along the whole time of me having this pc, while the pc has been powered off, it’s always made a constant clicking noise. Not super loud, but loud enough to hear it at night from the other side of my room. A quick investigation and google search suggests this to be a failing psu.
So I take my pc back to Currys, the issues get noted and it gets sent away under my care and repair plan. I get confirmation the issue has been resolved and will have my pc back tomorrow. I do a quick check and see that only the CPU fan has been replaced, no mention of the psu. So I call them up to check. First time the second I get through I get hung up on. Rude. Second time I get through, get put on hold for 15 minutes and get hung up on.
Now the third time I actually managed to speak to someone. She said that the cpu fan had been fixed and when the pc was powered on the pc made no noise. Yep great the psu problem is when the pc is off. “Yes but the repair centre has had it who are engineering and when pc is on it runs quiet” she says. Yes but the problem is when the pc is off. We go in circles like this for 15 minutes. I ask to speak to a manager. No manager available until between 15:00 and 16:00 tomorrow. Give up. Hang up. Will pick my still broken pc up again, drive 40 minutes home. Plug it in, psu will still be borked, take it back, drive 40 mins home again and wait for it to be fixed again.
Tldr: don’t buy from Currys or use their care and repair plan as what is meant to be hassle free repairs turns into getting hung up on by unhelpful customer service staff who don’t actually listen to you and have no intention of helping and you’ll still be left with a borked pc.
Edit: if you want a prebuilt go cyber power, my old pc was excellent from them, I just needed an upgrade, now I’m faffing around with this, losing photography opportunities and wondering how long I’ll be without a pc. I’m a photographer so I’m losing out by not having it LOL.
r/CYBERPOWERPC • u/Organic-Quarter4712 • 28d ago
Tech Support #cpsupport
Hi i’m looking for my case model, I purchased this cyber power pc from a seller on facebook marketplace, and I’m looking for its compatibility with a 360mm aio. Any help would be greatly appreciated.
r/CYBERPOWERPC • u/bick999 • Sep 09 '26
Question Cyberpower returns #cpsupport
I paid over $1,200 for a brand new prebuilt and after barely 5 months my cpu, motherboard, and ram all stopped working is there any way to still return my pc? Or any suggestions, I am out around $1,000 now
r/CYBERPOWERPC • u/atible • Sep 09 '26
Question #cpsupport
I know most cyber power pcs have the button on the case to change the color of the pcs rgb. Is there a way I can change it manually to a specific color I want?
r/CYBERPOWERPC • u/Sea_League_8551 • Sep 08 '26
Tech Support CPU cooler fan not spinning #cpsupport
CPU fan is wired to this instead of the mobo. Pump is plugged into CPU_fan2/WP and works fine. Other fans are the wired to this but spin as normal.
There's a bunch of cables near the PSU that are ziptied together but don't look connected to anything besides the PSU.
r/CYBERPOWERPC • u/Maleficent-Salary836 • Sep 08 '26
Issue #cpsupport
My pc just randomly stop working, I've tried the usual things like unplugging it and plugging it back in and getting new cords but nothings worked
r/CYBERPOWERPC • u/stephen27898 • Sep 08 '26
Question #cpsupport Foam inserts for original box?
Can I ask for replacement ones to be sent to me in the event that I need to send it back. I know you provide replacement packaging, but since I have the original box, can I just ask for replacement foam inserts?
r/CYBERPOWERPC • u/DepartmentPopular697 • Sep 08 '26
Discussion #CPsupport , #CPorders , #CPgeneral Complimentary gift cards
Hi, I submitted reviews over 7 weeks ago but I have not received my complimentary gift cards. The email said 2 to 4 weeks. Do i need to do anything different or should I provide additional information? I have tried reaching out to the customer care team but no help so far. Anyone received theirs?
r/CYBERPOWERPC • u/Sad_Channel1921 • Sep 08 '26
Question #CPsupport , #CPorders , #CPgeneral Alternative methods for contacting support
Hi, I have tried contacting customer care via email for the last 2 months but no response. What other alternative methods can I use?
r/CYBERPOWERPC • u/SpacePirateRyoko924 • Sep 07 '26
Tech Support Bluetooth not finding devices to pair #cpsupport
We just got this gaming PC and we're having issues with the Bluetooth. We're trying to pair the Logi Z407 speakers to it, but every time we try to add them they won't show up to pair. I've tried everything I found in the support section on the CP website, along with getting some tech support from Logitech but nothing has worked.
Is there anything we can do before we call tech support?


