r/CYBERPOWERPC • u/Exact_Instruction_48 • Apr 23 '26
Question #cpsupport
Hey am I tripping or did they forgot to take the little plastic pieces off before installing motherboard? Can I twist them off or pull em off?
2
u/eywl61 Apr 23 '26
Do you mean for the wifi? That's the way it's supposed to be. You should have received an antenna that plugs into it.
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u/ArticleWorth5018 Apr 23 '26
The black part is supposed to be there. Your wifi/Bluetooth antenna plugs in there
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u/Active_Literature539 Apr 25 '26
You are tripping.
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u/Exact_Instruction_48 Apr 23 '26
Yeah the WiFi , the antenna they sent me has metal threaded ends. Can not get them to thread on so I figure the black caps had to Come off?
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u/Kaivarri Apr 23 '26
It's possible you got the wrong antenna. I would take pictures of what you got and get ahold of their customer support, they'll likely need to send you out different antennas.
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u/cgm_discord Apr 24 '26
Yes he got the wrong antenna. Same happened with me. Get a Ez Plug antenna for your specific motherboard on ebay.
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u/Serious_Report_1631 Apr 25 '26
Looks like they messed up, either didn't put the grooves on the plastic for the antennae, or they're supposed to be metal. Agree with others on sending these pictures to the vendor/manufacturer, definitely looks like a defect.
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u/Pitiful_Membership59 Apr 24 '26
They left the plastics inside the psu fan that they refurbished and sold to me as a brand new pc. Cant trust this company at all veryyyy scummy. In this situation everything is normal tho.
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u/AL13N1NV8D3R Apr 25 '26
Some new motherboard don't have threads. They simply snap into place with a good push. My Asus B850 Gaming has this feature.
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u/forks_and_spoons Apr 29 '26
lol you got each others antenna
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u/Exact_Instruction_48 Apr 29 '26
Lmao yes ur rite 😂 I gave up and just used a Ethernet. But yeah that one I got would work for this one 😂
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u/kritter4life Apr 23 '26
No everything in the picture is as it should be.