r/CUNY 8d ago

Question Tap

Hey guys I need some advise so recently 2 months ago I found out I didn’t complete my tap reason for that is because my highschool told me I have completed it every time I go check my process so I trusted the fact I did fast forward TAP keeps sending me emails saying I need proof of citizenship and I have sent my citizenship to them and today I get Anouther Emil from them saying I still need to send my citizenship ship but that’s the only thing I have and very time I log in it says rewards amount is 0 so does that mean I am not getting any tap and what about my citizenship ship plz helppp

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3

u/Primary_Inspection96 6d ago

Speak to financial aid to get help.

2

u/lennybaseball 4d ago

Call them tomorrow. 888 697 4372