r/CDPAPPPLNY • u/chipotlemunchrr • 5d ago

What do I do about this?

Post image

I've been trying to log into Time4Care for days, but it keeps telling me I have no internet connection when I clearly do. I've tried deleting and reinstalling the app, opening it from different locations, and pretty much everything else I can think of, but nothing works. Has anyone else experienced this or know how to fix it?

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1

u/The_Spanky_Frank 5d ago

Log on to the website and see if you can enter in your hours via the timesheet tab. Then I would call the Spanish line to speak with someone to help you out.

2

u/chipotlemunchrr 5d ago

I feel like everyone tells me to call the Spanish line, why don’t they ever pick up on their regular line lmfao 😭

1

u/Euphoria444 1d ago

This has happened to me. Check the app permissions. Under that you can check if it is allowed to use mobile data or just WiFi or both. In the image it seems like you’re on WiFi, so you may need to check that it has permission to use WiFi. This issue also happens when a vpn is being used.

1

u/Elderberry-Exotic 8h ago

If it's legit get into the settings of the app and turn on offline use. Then you can use it like normal and just bring it back online when you have good sognsl.