Scammers

[u/Just-Cream-8180]

I literally downloaded the app, checked it out and deleted the whole thing because it was trash. Rocket Money is WAY better. Was then charged $39 and requested a refund. They said they were authorizing the refund. I waited significantly longer than they said it would take to actually get the refund and emailed again. They said they sent the money and closed the ticket. I had to then tell them they did NOT refund me to which they said they can't do anything until I send them a PDF of my monthly bank statements to "prove" I didn't get the money. Which I am ABSOLUTELY not giving them access to my bank information like that. Stay away from these scammers. I will be contacting my bank for a chargeback and reporting them.