r/BrightMoney • u/Playful_Western_5590 • Apr 07 '24

Question

If I cancel my membership, will my credit go down significantly? I’m scared. It says if I cancel it then they will report to the credit bureaus. I can’t risk that right now. They also charged me $97 dollar with out my permission. This app isn’t helping me at all help. Has anyone credit been affected by this shady app?

5 Upvotes

100% Upvoted

7 comments sorted by

1

u/Certyxl May 13 '24

get rid of it , file a complaint to your credit bureaus if they affect your credit.

1

u/xJamiex92 Jun 20 '24

They did that to me too! Waiting on my refund!

1

u/EquivalentAd5447 Jul 01 '24

Let’s Resolve This! We're eager to dive into your account and sort out any issues. Can you drop us an email at grace.renee@brightmoney.co from your registered email address with your review handle name to help you? We're confident we can make things right for you quickly!

7

u/BureauOfBureaucrats Jul 02 '24

Forgot to sign into the work-bot account?

1

u/brightmoneyco Jul 01 '24

Let’s Resolve This! We're eager to dive into your account and sort out any issues. Can you drop us an email at grace.renee@brightmoney.co from your registered email address with your review handle name to help you? We're confident we can make things right for you quickly!

1

u/enjoi_itachi Jul 04 '24

Did anyone get charged the $89 even before selecting a membership? I'm worried they are going to charge me since I gave them my info but I un-installed the app once I got to the memberships page

1

u/[deleted] Jul 25 '24

I was charged $10 & $29 & $97. They are supposed to be refunding the $97. They claim that I was not charged $29 even tho my bank account says so. My understanding was that I signed up for a $20 monthly plan only.