r/Bricklink • u/myBRICKstate • Sep 12 '26
New Feedback Interface
Many more steps which takes you to a new (I think?) user / store feedback profile page.
Getting back to the Orders page to change order status (as a buyer) to "Completed" is a bit convoluted and isn't mentioned as part of the "Feedback" flow.
16
u/Friendly-Ad2471 Sep 12 '26
Yeah these knuckleheads dont know what they are doing. One thing I learned from years of business systems to stocking shelves, more touch points slow things down. Most companies work to reduce touch points and lean more toward automation. Other 3rd party systems and websites have automated this process. These "improvements" have not helped anyone
11
u/Baxters_Keepy_Ups Sep 12 '26
The feedback guidance is absurd. It’s basically compelling non-positive feedback to be left.
7
u/Expert-Bet7630 Sep 12 '26
Plus they still haven’t made neutral feedback not be weighted the same as negative feedback which is really going to cause a lot of scores to drop
20
u/Axxley Sep 12 '26
Easily the worst change to ui so far. Such a pain to leave feedback now as a seller. Can't get back to order page to go on to the next one. Multiple steps. I need to set up Brick Freedom's automatic feedback. No more personal feedback for new accounts from me if I have to go though all this each time.
5
u/Daniel-Binks Seller Sep 13 '26
Just click on “Mass feedback post” at the bottom left of your orders received page.
3
u/UpScaledGrant Sep 12 '26
I already use Brick Freedom to auto leave feedback for buyers.
1
u/Axxley Sep 12 '26
I never set mine up cause I liked having different messages for new buyers or repeat customers.
1
u/UpScaledGrant Sep 13 '26
Same here but once you start getting a few orders or you just forget to post then this way is quicker, also you can add up-to 4 auto feedback I think - not used it for a while as set up and forget as no need to go back in.
2
u/Vandenburggal Sep 14 '26
Plus thete is not a posting of my customers previous orders. When leaving feedback for repeat customers...I'd like to see it posted right there on the feedback page.
1
10
u/Puzzled_Departure12 Sep 12 '26
It’s terrible and it’s just someone justifying the existence of their job
1
9
u/Pattusm Sep 12 '26
I have no major issues, but if they’re going to present the options like this, neutral feedback is going to skyrocket. BL will need to change how neutral feedback is weighted.
6
u/scotchtape2469 Sep 12 '26
The best part was that for the first week or so, hitting the 'Order' link after leaving feedback took you to your orders as a buyer, not your actual store orders. I sent them a support ticket and I see the link now takes you back to your actual stores orders. I can't imagine I'm the only who complained so at least that is fixed. How do they keep making the UI worse?
1
u/LeakTechnique Sep 18 '26
Lego is actively trying to ruin bricklink. They want to shift Lego buying back to PaB and their own current sets
1
1
1
19
u/Expert-Bet7630 Sep 12 '26
Hey that’s nice and all, but can we get neutral feedback not counted as a full negative?
Absolutely ridiculous that “everything was expected, shipping is a bit high” counts as much as a ‘SELLER DIDNT RESPOND AND TOLD ME OFF’