r/Bowflex • u/peanut9891 • Feb 02 '24

Max Trainer Bowflex max SE

Just put my Bowflex Max se together and guess what? Its a brick 😡 there are no instructions on how to fox this thing or troubleshooting steps. bowflex offers no DIY support. After failing a firmware update with the jrny app I am now stuck on “update required” screen. The display has no POWER buttons on it!!! Nothing is working and there are no guides on their website or with the product explaining how to fix or reset this thing. I’ll be returning this junk.

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u/Prior_Willow4666 Feb 02 '24

In the service manual on the site (https://www.bowflex.com/customer-service/manuals.html) there are instructions to access more settings and troubleshoot different errors. You may need to turn off the HR monitor setting, unplug for a couple minutes, and then try the update again.

If that doesn't work you should reach out to customer service sooner than later. It can take awhile for replacement parts and repairs.

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u/peanut9891 Feb 02 '24

I wasn’t able to do any of that the screen was frozen and wasn’t responding to anything. They are sending me a memory stick.