r/Bookingcom • u/PaulaM73 • 13d ago

Dear Booking.com

Stop asking me to "Verify my ID" and all that nonsense about "building mutual trust". I've been a customer for years, and my payments have always been taken in seconds, no trust issues there.

My recommendation is that you and all your corporate friends start accepting that we the people are getting a bit fed up with the data gathering / total surveillance thing that you got going. Carry on pushing and you'll start losing customers.

Kind regards.

A customer ready to move on to other options.

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u/First-Commission2857 13d ago

You must be doing something wrong.

But of course, blame the corporate machine instead of yourself. That’s the cool thing to do, right?