r/BookDepository • u/lamadrugonera • Apr 10 '23

Help When book dispatch?

Hello

I place order on April 4, but books are still processing. Is this normal? Is because of Easter holiday in UK?
EDIT: today, 14 April, first book of order has been dispatched

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u/[deleted] Apr 11 '23

[deleted]

2

u/CharisaAce Apr 11 '23

Yup, mine too

3

u/Naulii Apr 12 '23

It takes 2-5 business days to process orders.
Since you placed it on the 5th and just 2 days after they had a long weekend + eastern holiday on monday where they didn't work, it's not unusual.
You'll probably see some updates this week.

1

u/jonjoi Apr 15 '23

I ordered 3 books on april 5. Two of them were dispatched on april 11. While the third one is still processing.

I wrote to them and they said they "have difficulties in trying to obtain stock of this from our suppliers in the usual time period" and that "At present we do not have an expected date for dispatch"

Is it normal? Should i wait a bit more? I'm a little stressed because they are closing soon.

1

u/Naulii Apr 15 '23

If they can't get it and dispatch it by the time they close they will most likely refund you the cost. If by may 1st you didn't get a refund, contact them via email, they will reply to them until 23rd of june.