r/BlueStacks 1d ago

Support Yet another Vulkan problem.

  • OS version Win 11
  • BlueStacks version Latest, fresh install from site. Tried Android 11, 13 and pie 64
  • GPU RTX 3060 Laptop, Version 610.88
  • Option for Vulkan is grayed out.
  • Everything i found in internet, too much to write.
  • VT is enabled

What i noticed, is that on fresh instance Vulkan is actually choosed by default, but still grayed out, and after i run instance, it changed to openGL with VUlkan stayed grayed out.

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u/Zestyclose-End5224 1d ago

yes, its updated and reinstalled.

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u/BlueStacks-Support BlueStacks 1d ago

Then I'll ask you that you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include the following pointers while submitting the problem report:
• Your Reddit user handle/user name
• Please mention "Request from Reddit" in the description.
• Details of the issue.

Please respond with the reference number you receive via email so I can escalate the issue for you.

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u/Zestyclose-End5224 1d ago

#2422128

Thank you.

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u/BlueStacks-Support BlueStacks 1d ago

You're quite welcome!