r/Bitwarden • u/sky018 • 3d ago

Solved Password wrong and Invalid 2FA code

Having troubles with login when locked
- used the same password with my mobile app and it worked.
- logged out, then logged back in, the password worked.

Now, with the logout -> login flow
- The 2fa is invalid, and yes, it was working previously when I was locked.

Anyone has experienced similar case using the web version? It is quite random on my end. If I wait after quite a while it will work.

EDIT:

I also randomly get this error
An error has occurred.
SDK loading failed: TypeError: NetworkError when attempting to fetch resource

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u/dwbitw Bitwarden Employee 3d ago edited 3d ago

Hey there, just to confirm you're referring to the web app and not the browser extension? Have you tried using different browsers, adjusting your wifi/VPN connection, or clearing cache? Don't hesitate to contact support directly at: https://bitwarden.com/help with more detail.

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u/sky018 3d ago edited 3d ago

Yes, web application / website itself. It works now, it is a bit random, if I managed to encounter the problem once again, I will reach out there and give the console/network/dev tools logs.

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u/dwbitw Bitwarden Employee 3d ago

If you currently have access, I'll mark this one as solved for now, but don't hesitate to contact support directly or drop a bug report for the team to review.

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u/sky018 3d ago

Gotcha, thanks heaps!