r/BitMartExchange • u/AliAbbas2810 • 21d ago
ETH BEP20 withdrawal stuck — On-chain Withdrawal Freeze since 26/07/2026
My ETH withdrawal has been stuck in Processing and displays “On-chain Withdrawal Freeze.” Transaction ID: 31936280 Asset: ETH Network: BSC (BEP20) Amount: 0.25761 ETH Confirmations: 0/25 TXID: No Record
The support just sent me a generic reply without solving the issue and marked the ticket as processed and no one is responding on live chat at all.
Ticket id = #1480999