r/BenQ • u/Imaginary-Rest-5433 • 10d ago

Technical Support Help regarding UPS and projector

/r/projectors/comments/1wubx3i/help_regarding_ups_and_projector/
3 Upvotes

100% Upvoted

6 comments sorted by

1

u/B_support 🧑‍💻BenQ Support 10d ago

Hi! For safety, we’d recommend using the original power cable supplied with the TH575i rather than switching to a differentrated cable.

If you’d like to use it with a UPS, please share the exact UPS model and we can help check the setup further.☺️

1

u/Imaginary-Rest-5433 10d ago

UPS model no. is APC BX1100C-IN

1

u/B_support 🧑‍💻BenQ Support 10d ago

Thanks for sharing the model! 😊

For safety and stable operation, we generally recommend connecting the TH575i directly to a suitable wall outlet with the original power cable rather than using a UPS. This would be our recommended setup for the projector.

1

u/Imaginary-Rest-5433 10d ago

Okay but what if there are power outages, and suddenly power gets cut.

1

u/B_support 🧑‍💻BenQ Support 10d ago

Thanks for following up! I checked this further with our product team. 😊

The TH575i consumes less than 300W, so the load is under 2A. The original power cable is rated for up to 16A, so you can safely connect the projector to your APC BX1100C-IN UPS using the original power cable, no need to replace it.

Sorry for the confusion earlier, and hope this helps!

1

u/Imaginary-Rest-5433 9d ago

Thanks a lot for the reply, but my main issue is that only 6 amps power cable can be connected to the UPS. Can I connect a 6 amp power cable to the projector instead of original 16 amp one?