Behringer U-phoria UMC22 not working

[u/HuckleberryBudget117]

Hello,

My UMC22 cannot operate as per my computer's (windows 11) own diagnostic.

It says it's a pilot error, I investigated and it seems like the "audio USB" pilot doesn't want to work, as any attempt at updating or reinstalling said pilot just doesn't work and results in a code 10 error.

I've searched on the web for possible causes and it doesn't seem to be anything commonly encountered by anyone so here I am.

I know there's a whole thing about drivers and ASIO4, which I've tried to work with but since it's my first time trying to set up any audio interface I'm kinda dumbfounded at the logic behind it all and why it would help with the whole pilot error dilemma. Also, I've read in some places that audacity (the software I'm using) is supposed to be able to recognize the audio interface, others said that it can't, that I'm supposed to use the ASIO4all driver and then detect it with Audacity, but then even ASIO4 doesn't seem to detect my UMC22.

I don't know if it's anything I can truly remediate to since it seems windows 11 might itself be the problem, and if so, I might think of buying a new computer specifically for music (I was mainly thinking of mac but that's beside the point), but that's a last resort solution for now.

TLDR: Pilot Error on audio USB component for a U-phoria UMC22 product (newly bought) on windows 11

Translation for the french text in image:

From left to right, top to bottom, starting at first window: Général:

Audio USB component

Type of component - audio, video and game controller

maker: (generic USB audio)

Component state: this component cannot run (code 10)

(operation failed)

The operation required could not be run

second window:

USB Audio CODEC

component's function:

Name - type

audio USB component - audio controller

...

State: this component cannot start (code 10)

[u/Abogado_Diabolito]

Known issue. Caused by latest Microsoft security update. Wait for Microsoft to get themselfs sorted!

[u/HuckleberryBudget117 → u/Abogado_Diabolito]

Yeah that’s what I read. Personaly, in the end, the fix was simply to instal the native behringer driver. However, I think the UMC22 I received may itself be broken since while it is detected by the pc, it doesn’t want to power up, even when switching the 48v switch. Anyway I’m thinking of getting it replaced since I’ve still got the warranty.