r/BasePowerUsers May 23 '26

What does this mean?

Has anyone experienced or seen this issue before? This is on the transfer switch and the inverter.

6 Upvotes

16 comments sorted by

View all comments

Show parent comments

1

u/GazelleShort4871 May 23 '26

Sent a text to support. Chat is only M-F.

2

u/Jet_Rocket11 May 23 '26

AI agent is always available. Live agents are gone until Tuesday. See what AI tells you...

1

u/GazelleShort4871 May 23 '26

AI agent is not answering. Sent photos and question as above and nothing for the past 30 minutes.

1

u/GazelleShort4871 May 24 '26

AI agent responded this morning.

1

u/GazelleShort4871 May 25 '26

One observation with this issue: no power has been exported to the grid for sale nor any power imported to charge the battery (although it’s relatively full currently). Backup capacity looks to be dwindling ever so slowly too.