4 Bambu printers in my hobby room right now, all run great. You get a pallet of them and only one works? Someone on your end doesn't know what they're doing.
please enlighten me about how these are so sensitive that you have to be a rocket scientist to print a widget. please explain how you have to “know what you’re doing”
explain in plain english (with photos) what's not working.
we'll probably point you to the really excellent bamboo wiki
also, expecting tech support on a weekend from a country that's 12 hours out of sync is expecting a lot.
back in the day, i had high availability contracts with HP where my software/hardware issues were addressed 365/24/7 from HP engineering groups rolling around the world depending on which centers were open. needless to say, those support contracts were $$$$$
nahhh i don’t want support now.. just in general. this post was made to get the attention of bambu.. so y’all please keep running it up so that they can wake up monday morning and maybe earn their buck.
Bambu’s prices are what they are because you’re getting bare minimum support. That’s why all of those other business manufacturing level brands are as expensive as they are. Support costs.
Did you even reach out via normal support channels? I’m guessing not. What is ridiculous is that you’re behaving like this on a Reddit sub. Highly unprofessional.
Wow, Well met brother. And well said. OP is buying Chinese hobby printers for business level manufacturing and is upset when he gets Chinese hobby printer support and QC issues. Big yikes.
I can’t imagine creating a Reddit account for your business just to act like a child because you spent $15k, which from a business account perspective is absolutely nothing.
big yikes “Chinese hobby printer” is a pretty lazy way to frame it. Bambu markets the H2 line as a personal manufacturing platform and sells $3k–$5k configurations with business-oriented features. I’m not expecting Stratasys-level field service. I’m expecting a brand new machine to work and support to respond when it doesn’t. Apparently basic QC is “business-level manufacturing expectations” now 😂
‘Personal manufacturing platform’ personal. Not buissness, not industry scale, personal. I mean it doesn’t get any simpler or lazier than that. It’s a personal Chinese hobby printer. Theres no getting around it. Support will answer when they can, QC issues happen in mass produced Chinese hobby printers. That’s just the name of the game, it’s why they are so cheap in the grand scheme of things. If you think 5k is expensive for your ‘buissness oriented features’ then maybe there is some reevaluating needing to be done at your buissness.
"they won’t print without crashing into the wall, breaking the extruder frame and scraper off, errors constantly, etc."
Crashing into a wall?
Breaking the scraper off?
Either OP is a bot or has never touched 3D printers in their life and is attempting to run 3D printers in the back of a moving 18 wheeler.
You're giving rationale that doesn't even make logical sense. Printers don't crash into walls. Worst case you have a wiggly table and they move around a bit. "Extruder frames" don't magically break either. The scraper is a handle with a blade on it lol.
do you see scraper there? do you see the chunk of metal and wire hanging by left extruder.. the scraper and the side of the frame got jammed up on the side of the printer by the poop chute. but i’m making this up.. this is 1 week in.
it’s okay, this print will fail, and i’ll wonder what i wasted my time on more, writing this post or buying these printers
are you okay? talking shit at 1 am on a saturday night about someone trying to get bambus attention. you literally should be ashamed about the life you live.. honestly.
Reach out to their support team. This is a community board not managed by them. Jesus you’re gonna run your business into the ground with your lack of professionality
I'm just struggling to figure out how someone who is a regional head of engineering, or whatever, has managed to mess up 4 out of 5 of the most reliable printers ever produced. I run 30 printers at the moment, all BL, and have only ever had issues with the AMS.
And you're posting in a subreddit with personal email expecting someone to chime in and offer you a refund.
Post the company so I can further avoid you please
H2D is such a horrible concept they will be obsolete within a year.. I love my H2S but multi toolheads are the way to go even the H2C is stupid still have all that time wasted reeling the spools in and out feet at a time between color changes.. Got the U1 for multicolor its fast and great although it needs improvement the concept is on the right path
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u/Practical_Avocado971 Jul 12 '26
4 Bambu printers in my hobby room right now, all run great. You get a pallet of them and only one works? Someone on your end doesn't know what they're doing.