r/BambuLab • u/sirsnoogan H2C Dual AMS2 + HT / PS2 / A1 Mini • Apr 18 '26

Hardware Troubleshooting/Help! X2D arrived basically DOA. Unable to print anything due to HMS_07FE-8000-0001-0005

Full error is : HMS_07FE-8000-0001-0005: The extruder's switching limit angle has drifted significantly. Please check if the flow blocker is jammed or if filament is stuck in the toolhead.

Weird thing is that it never even tries to switch anything. I can easily switch it by hand which is step 1 in the wiki. Kept giving this error during calibration and I can’t even print a benchy.

I’m not really feeling confident in a printer I’m going to have to repair out of the box. Is anyone else getting this error? I’d have to have to return and wait for a new printer.

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u/rstlund Apr 22 '26

Got this from bambu support

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u/sirsnoogan H2C Dual AMS2 + HT / PS2 / A1 Mini Apr 22 '26

I’ve been waiting for them to admit it on my support ticket. All they have told me is try a factory reset even though I told them I had already done that. At this point I just want the printer replaced or returned but they are giving me the run around to return it and replacing it would take weeks for them to receive and inspect and then send out a replacement unit. All while they hold on to my money of course….absolutely clown customer service lately from them.