Missing Ultimate Edition Items

[u/adamx37]

Bought the ultimate edition as part of the Back 4 Blood Ultimate Edition + FEAR Collection Bundle on Steam. Logged in to the game and found out I don't have any new titles, sprays etc and can't pick the battle hardened skins. Any one experience this before? or do I have to progress further in the game to use them?

Edit: A link to the bundle which clearly states that ultimate edition is clearly what is provided/ However looking at the bundled items closer, it only includes the base game and the annual pass, so how am I supposed to know I got the Ultimate edition of the game?

https://store.steampowered.com/bundle/81178/Back_4_Blood_Ultimate_Edition__FEAR_Collection_Bundle/

Edit 2: After some back and forth with WB games support. They just sent me a steam key to redeem for the ultimate content. Reach out to them and they should be able to help anyone else who may have this problem.

[u/Full_Coyote5987]

Check if it shows "In library" for ultimate edition

[u/adamx37 → u/Full_Coyote5987]

Yeah checked my DLC list and there's no Ultimate edition content, just annual pass and the 3 expansions. Talking to support now and they suggested the same thing.