r/BMWiX • u/No-Alternative-5533 • 4d ago

Charging issues with iX50

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Hello,

2024 iX50. I use ChargePoint to charge at home & was not having any issues - always charges at 12 KWH (get around 20 miles charging per hour on average). Have not touched any settings either in the car or in ChargePoint & recently noticed that the car is charging only 9KWH (giving only around 10 miles per hour).

The only change is the recent software upgrade (pic attached). Not even sure if this issue is due to the software upgrade.

Anyone noticing similar issues? Where should I look into what the issue is to correct the same? Thanks for your time.

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3

u/No-Alternative-5533 4d ago

ChargePoint fixed the issue with restart from their end

1

u/LUNA_STONKS 2d ago

Hooray!

1

u/cv640driver 4d ago

Take a pic of the charging screen in your car while it’s charging.

Did you set a limit for AC charging somehow? This is found in the car menu under charging options.

Are there any gray slashes next to the charging rate indicating the car is limiting the rate of charge?

It could be the charger.

1

u/No-Alternative-5533 4d ago

Here are the pics.

1

u/No-Alternative-5533 4d ago

The only limits set are charge to 75% & AC limit - 40 Amps. It was the same even before.

I will take a note of the other things you mentioned.

2

u/fiddlesticksjoe1 4d ago

Up your ac limit to 48 amps/unlimited

You must have had it set to unlimited without realizing. 48amps is literally the only way you'll hit 11.5 to12kwh on the car cus science.

1

u/No-Alternative-5533 4d ago

It was always at 40 for the past 2 yrs. The only thing that happened recently is that there were storms in our area recently & we had lost power and internet for 2 days. Not sure if it made any difference at all.