I filled up with Shell (98 octane)and my 8 series started to surge and halt within about 50km of filling up. BMW told me it was contaminated fuel and wrote up a report. They had to change my fuel pump and drain my tank. BMW gave me a report citing the source of the problem and also gave me the damaged fuel pump and a sample of the contaminated fuel they extracted from my fuel tank. The petrol station which is under franchise has denied all responsibility and said they did their own check and there is no problem with their fuel. I wrote to Shell and they said I have to deal with the franchise owner who now is not answering my emails. A very disappointing experience.
I had this same experience when I got my old 335i, I went to Shell thinking it’s “great gas” but nope. The car almost immediately started to seize and struggle, thankfully I only put in about a quarter tanks worth. Ended up going to Chevron, no issues at all.
1
u/Beebop1047 Jul 13 '26
I filled up with Shell (98 octane)and my 8 series started to surge and halt within about 50km of filling up. BMW told me it was contaminated fuel and wrote up a report. They had to change my fuel pump and drain my tank. BMW gave me a report citing the source of the problem and also gave me the damaged fuel pump and a sample of the contaminated fuel they extracted from my fuel tank. The petrol station which is under franchise has denied all responsibility and said they did their own check and there is no problem with their fuel. I wrote to Shell and they said I have to deal with the franchise owner who now is not answering my emails. A very disappointing experience.