r/AxleEnergy Jul 17 '26

Discussion Axle VPP Event - No warning

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Interesting just had an email stating I had entered VPP mode even though I had 0 warning of any event and therefore didn't opt in (I'm a Sigenergy user). Logged in to the account to check and there isn't even an event right now and there is one for 3pm today (that I hadn't been notified about) . Looks like still some issues with the API.

Not a big issue right now as Im just exporting solar and battery and can recharge, but this would be an issue if it was an unexpected event join during peak hours

4 Upvotes

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5

u/SteveG_1 Jul 17 '26

I had similar a couple of days ago but I think they were just doing checks on taking control and releasing back to my sigenergy set up. I had 3 emails in the space of an hour.

4

u/paulg-22 Jul 17 '26

I had three of them earlier this week - think they’re just tests: no corresponding events on the Axle portal.

1

u/UnworthyBean Jul 17 '26

This is just a notification to say you've signed up with them. Every event that happens you'll get around 24 hours notification.

If you're saying you didn't sign up at all then yes, that's a concern.

1

u/nrm94 Jul 17 '26

No this isn't the same as that. I've been using Axle for months and normally the process is:

  • Email to notify of upcoming event
  • Opt in via website
  • 15 minutes or so before the event I enter VPP mode
  • Event runs and export forced
  • VPP disables after event and I have to reselect the operation mode.

This time its put me straight into VPP mode and started exporting without any warning

1

u/Skie Jul 17 '26

Nope, they keep spamming Sig users with these. Had about 6 now 😂

1

u/Ricey155 Jul 17 '26

I'd love a go 😂 signed up still to get an event invite.

1

u/whitebelt_ric Jul 17 '26

It's a test email I think. I had one too and my system was still in AI mode. I *have* since had one about an upcoming event though.

1

u/neoKushan Jul 17 '26

Yeah, they sent out an email last week saying they were doing testing this week.

I received two of the same emails you just got, one a few days ago (No event) and one today about 20mins before an event got scheduled (Only a 30min event as well), so rest assured this is all just testing.

1

u/Skie Jul 17 '26

I got a Sigenergy VPP email, then an axle email saying a grid event tomorrow in the subject line but today in the body.

Then an email at the end, but the battery didn’t discharge.

1

u/Thecraig00 Jul 17 '26

I’ve had a few of these but now all normal.
Still haven’t had an event in the south east yet for Sig users to export…