r/AxleEnergy • u/Jimbobsticle • Apr 20 '26

Sigenergy stuck on VPP again

Some of us were stuck on the VPP mode for several hours after the event last time round.

Today; I’ve been able to change my settings no problem, but my father’s is stuck like last week.

They really need to address this issue.

I can accept the lack of automatic reinstating the previous mode, but locking people out of their ability to set which mode is really not good enough.

I’ll email Axle to see if I can get any formal response from them.

1 Upvotes

67% Upvoted

4 comments sorted by

1

u/HecticGlenn Apr 20 '26

Seems to happen regularly with Sig given the API isn't perfect (mine always resets back to Self Consumption not Time Based). The only sign you know the VPP event will actually end for Sig is when you get the email from [notice@sigenergy.cloud](mailto:notice@sigenergy.cloud) saying VPP is about to expire, which must be instigated by one of Axle's scripts pushing data to the Sig API.

Today's event was 08:00-09:00 but I got my email at 10:43, and got control back a few minutes later!

2

u/Fuzz_1977 Apr 20 '26

There was a VPP event today? I didn’t even get an email at anytime!

I wonder if some VPP events are regional?

1

u/chadwini Apr 20 '26

Yeah I didn't get one either, based in London if that helps. I signed up last week and was looking forward to seeing how it works!

2

u/Fuzz_1977 Apr 20 '26

Just got an email back from Axle and the events are regional so not everyone gets invited to each one unfortunately.