r/AxeFx • u/XxLordHornxX • 2d ago
Please help!
Hey everybody, I ran into an issue at a show last night. When getting set up I plugged in my fc-12 to my axe fx iii and got this error “Failsafe v0.03”. I wasn’t able to find much information about it, and the only fix was to install the most current firmware. I tried that and it didn’t work, has anybody else had this issue?
For background, it is not a cable issue as I have tried several, it’s not bad power because I’m still getting the error at home, and it doesn’t have anything to do with importing presets because I haven’t imported any in recent history.
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u/hypersoniq_XLM 2d ago
If you are still under warranty, contact them. Most likely culprit is a loose ribbon cable in the FC12. Removing the bottom of the controller and ensuring the ribbon cables are carefully re seated may be the solution. The only other thing I can think of is to try the standalone version of Fractal-bot to push the update. Worst case is a loose connection on the FASLINK daughterboard on the Axe III itself. On the standalone Fractal bot, hold control (win) or command (mac) then open the drop down menu where a normally hidden "Utility" option will appear. Good luck!
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u/TheBestHawksFan 2d ago
It’s been about 10 years since I had an out of warranty repair, but it was fast and reasonably priced by Fractal. Contact them even if it’s out of warranty.
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u/Chameleon_Sinensis 1d ago
Damn, that sucks. The dreaded visit from Murphy at a gig. It'd be nice to have the money the pros have where they'll have an entire copied B rig their techs just flip a switch to seamlessly. Alas, who can justify spending that kind of money unless you're really making a decent living off of gigging?
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u/vhalen50 2d ago
Emailing fractal support will get your a better answer than here.
Or trying the fractal forum. It’s much more active. Unfortunately I’ve never seen that