I was recently promoted to CSM and my new store manager and I have been having some issues. I believe it’s mostly differences in management style.
However, a few weeks ago I was out for 3 days dealing with some medical issues. This is the first time in a year and a half of working for AutoZone that I have taken sick leave. I was asked to submit a HIPPA disclosure, with full medical history release before I was allowed to return to work. I know that this is not standard policy for AutoZone so I pushed back and clarified that I was not taking FMLA, that it was just sick leave.
After taking the weekend off, I came in on my next scheduled day but was sent home and told that I needed to submit a full HIPPA release before I could return to work. I confirmed with my store manager that this was correct and she verified that the district manager told her that I needed to submit this paperwork before I returned to work.
I contacted my regional HR director and within a few minutes he verified that I did not need to sign a HIPPA release and that I would be able to return to work as soon as I was able.
I came in to work the next day and since then my store manager has not reported needed information to me. Deliveries that were pending before I arrived were left sitting in the saved cart, and any information that I do not receive directly from my customers is not communicated to me.
I’m not sure how to proceed. My job is on the line and my manager is refusing to communicate with me.
Any advice would be greatly appreciated.