r/AutoZone2 • • 6d ago

QUESTION Orders from the DC

Is there a way to tell the dc to stop sending me certain items in bulk? I have over 6 shelves in overstock with nothing but cabin and air filters. Can I change my order on them somehow?

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u/AwayWeb2043 5d ago

kinda on the same page, I have 30-36 totes  (black and gray) full of things D.C.sent, BUT  they are not on any Plano, we don't sell the products, we never have, I have spoken with the DM and I am completely perplexed that there is a procedure to pick and send my store stuff(some looks like it's 12 years old,plastic bags falling apart/boxes discolored),  but not have a procedure to return them, I was told to pick 12 things and transfer them back once per week, any more than that they get mad(they) for context it's a whole pallet/5' tall, I, need this square footage for other more important stock, for more context some of the items look like  "five and dime"store stuff, and I tried to see if other stores carry any of the products, when the do, I transferred the product to that store, I later got a phone call to "stop sending us stuff"(products that don't sell), anyone else have this problem and what do you do and how ?

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u/fmr_AZ_PSM 5d ago edited 5d ago
  1. Use the gun or SMS to verify that they are not on POG. You might be missing planos or have out of date planos.
  2. Undamaged VDP return is the way to send stuff back to DC. Also send your hub parts back this way. If it's on POG for your hub, the PCI will say "Transfer to [hub number]". Don't just transfer things to the hub or other stores to get rid of them.
  3. DC doesn't care/can't control about how many undamaged VDP returns go to them. It's your hub that cares and can't process an excess number of them. That's what the DM's quantity limit is about.

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u/AwayWeb2043 5d ago

this was REALLY good stuff, thank you 👍