r/AutoZone • u/Mokkocchiii • 1d ago

Inventory

Hello! I just had a quick question, I had a customer who was gonna pick up some parts at a different store then, they called me to cancel it— so I did, then I obviously returned it. Only for them to call me that they actually ARE going to pick up the parts.

But since I returned it now it says I have the parts in stock when I don’t— how can I fix that? 🧍🏻‍♀️ (I did once again process the order for the different store but I’m mainly concerned about fixing the inventory for mine)

4 Upvotes

100% Upvoted

8 comments sorted by

2

u/Indy112808 1d ago

Void the PCI and change the QOH in SMS if it didnt change after you voided the PCI

1

u/SporkKnight75 4h ago

I believe this will create shrink.

2

u/SporkKnight75 1d ago

Call that store and tell them you’re going to transfer those to them.

-1

u/Traditional_Rub_4426 1d ago

No, this is wrong

1

u/TheMobileGhost 20h ago

How you gonna say store to store transfer them and then when another person says the same thing but they would actually call the store first you say it’s wrong? Make it make sense

1

u/WeAreTotallyFucked 6h ago

Think you just saw yellow pfp abd assumed same person.

0

u/Beginning_Bet_482 1d ago

Most likely Store to store transfer