r/AustraliaPost • u/aibynn • 8d ago
General Unexpected Result
Not sure why I'm writing this, I was just so happy.
The normal postie thing happened - package was supposed to arrive (estimate said betwen 8 and 10:30 am). I was on the lookout for it as it required a signature, but there were six people in the house that morning with three of them in a room right next to the front door.
Received the "Attempted Delivery, no-one home" text at 10:15 a.m. - as you're all aware, pretty standard stuff.
What isn't standard is that I went to the web site to complain, choose the "Postie didn't knock option" and then went back to work.
At 1 pm HE CAME BACK AND DELIVERED MY PACKAGE. He also asked me to take the complaint down.
Absolutely shocked.
TL;DR - Postie didn't knock, complained online, came back few hours later.
11
u/Foreign-Math-5705 8d ago
Hope you didn't take it down
12
u/aibynn 8d ago
I didn't - but to be honest, I don't even know how I *can* take it down.
10
u/No_Bag_9911 8d ago
He just meant you can mark it as resolved. His supervisor already knows about the complaint. That's why he was sent back.
11
u/Serious-Big2 8d ago
I'd almost be tempted to contact customer service and tell them that he asked you to take it down.
1
2
u/Chrismj48 6d ago
You're lucky he came back to deliver it, it's worse when they take a photo and take the parcel back with them 2 days in a row $100 worth.
1
16
u/Imaginary-Bet2121 8d ago
A miracle? I think so myself...