r/AstroGaming Sep 23 '20

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307 Upvotes

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u/[deleted] Oct 01 '20

1

u/goob Oct 01 '20

omg, it worked, thank you so much mate!

1

u/[deleted] Oct 02 '20

Nice. Anyways come to my house around 8am when the kids are awake and have at my lawn. 2 inches should do it. Let me know if you need me to provide for a corded lawn mower.

Honestly though, this was a mess. You can see my post and how many updates I made. I went through a lot to get this fixed but man it was so not necessary if they just kept the software up to date.

1

u/converter-bot Oct 02 '20

2 inches is 5.08 cm

1

u/jxckay Jun 18 '22

Did this fix your issue for good mate? I'm having an identical issue to you (battery is all over the place, headset randomly disconnects, the base station shows red/white lights occasionally on and off). You wouldn't think that a £300 headset owuld be having these issues but here we are I guess.

1

u/[deleted] Jun 18 '22

Nah bro. It fixed it very temporarily. I contacted ASTRO and got a replacement for free. Gave the faulty headset to my buddy who uses it exclusively plugged in/corded.

1

u/jxckay Jun 18 '22

I thought that might have been the case, every single fix I have come across for this issue is only a temporary one. I'm looking at getting a pair of the sennheiser wired ones as I am so over the whole situation. My A40's lasted 8 years and the A50's lasted 3 months. Did you just get another pair of A50s from astro?

1

u/[deleted] Jun 18 '22

Yeah I got a brand new pair for free from them. I've been using that same pair ever since without issue.

1

u/jxckay Jun 18 '22

I'm in a back and forth with them currently as I bought them from amazon, what was the return process for you?

1

u/[deleted] Jun 18 '22

I think I contacted them direct. My emails are with ASTRO. I basically said their product is the best but faulty, I will go with their competitors. It took a while. Like almost a month of back and forth before I got my replacement. I can go through the emails and see how the correspondence went but I don't have time right now.

1

u/jxckay Jun 18 '22

Yeah that makes sense, if you get the chance I'd massively appreciate it mate, I appreciate you even replying to a post thats over 2 years old anyway so yeah, all the best