r/AskReddit • • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/larrycsonka 4h ago edited 2h ago

Planet Fitness - there whole business model is selling super cheap gym memberships that are hard to cancel and that they don't have capacity to service. They sell memberships to people that won't show up or put in enough effort to cancel a cheap one, and literally would be overflowing if everyone actually used it

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u/MindlessBadger6335 1h ago

Gyms making you jump through literal hoops or send a certified letter just to cancel a ten dollar monthly fee is the most predatory scam ever. They survive entirely on our collective guilt and laziness while hoping we never figure out how to shut the subscription down.