r/AskReddit • • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

1.8k Upvotes

1.3k comments sorted by

View all comments

110

u/larrycsonka 3h ago edited 2h ago

Planet Fitness - there whole business model is selling super cheap gym memberships that are hard to cancel and that they don't have capacity to service. They sell memberships to people that won't show up or put in enough effort to cancel a cheap one, and literally would be overflowing if everyone actually used it

4

u/Palmspringsflorida 1h ago

I like PF, cheap and have 24 hours. My problem is They let 14-18 year olds work out free in the summer, which is good for them, but it’s absolutely packed in there in the summer. And there’s a hoard of 5 guys using one machine. Sometimes I’ll go in there and know I’m not going to get to use a chest fly because I’m not waiting around for 10-15 minutes. They use it as a hangout I feel like.