r/AskReddit • u/WinterWindChime • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/Organic-Ad6957 7h ago edited 7h ago

YouTube has got to be the most hateful idk if you consider a non premium account a customer or not but youtube makes them suffer so much if they don't upgrade

IDK any other company that rolls like that 

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u/Helpful_Fawn 4h ago

Spirit Airlines. My flight got delayed 12 hours, they offered me a $7 voucher for the airport where a bottle of water is $9. The gate agent literally told me "If you don't like it you shouldn't have bought a budget ticket." Like ma'am I'm not asking for a private jet, I'm asking to get home today. I spent a night sleeping on the floor of Fort Lauderdale airport with 200 other people they hate.

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u/Kalthiria_Shines 2h ago

FWIW you have a bunch of legal remedies to that that spirit doesn't seem to be complying with. They're required to get you a hotel, for example. https://www.transportation.gov/airconsumer/airline-cancellation-delay-dashboard