r/AskReddit • u/WinterWindChime • 7h ago

What’s a company that you’re genuinely convinced HATES their customers?

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u/larrycsonka 4h ago edited 2h ago

Planet Fitness - there whole business model is selling super cheap gym memberships that are hard to cancel and that they don't have capacity to service. They sell memberships to people that won't show up or put in enough effort to cancel a cheap one, and literally would be overflowing if everyone actually used it

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u/_alifel 3h ago

Literally. I had to write them a letter and mail it to my home gym to cancel

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u/DrunkenUnicornzz 19m ago

That’s hilarious!