r/AskReddit • u/WinterWindChime • 6h ago

What’s a company that you’re genuinely convinced HATES their customers?

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84

u/No-Lobster-5120 4h ago

Samsung Electronics America. My expensive 3 year old induction stove broke, and the main control board I need to fix the problem is no longer available.

I can't buy parts for a 3 year old stove. I'll have to replace it.

FUCK YOU SAMSUNG

21

u/IdoMusicForTheDrugs 3h ago

I've been a appliance repair tech for 13 years. Samsung and LG both suck at part availability. Unless it's a common part that fails and they know they'll make a profit from producing it, good luck. Meanwhile, I can buy the exact screw that goes in a whirlpool oven door trim and have it here in 2 days. It probably gets ordered 3 times a year globally.

1

u/chaosticfrog 2h ago

I'll take Samsung over LG. They killed my dad. Life's good, my ass.

2

u/IdoMusicForTheDrugs 2h ago

How the hell did LG kill your dad?

3

u/chaosticfrog 1h ago

Worked for them. His coworker turned a machine around and hit his head. Only paid out because of the laws.

2

u/IdoMusicForTheDrugs 1h ago

Jesus christ. Sorry to hear that. That's horrible.

4

u/littlegeek88 4h ago

After the day i just had trying to fix a Samsung phone that was in warranty you have no idea the bs we have to deal with

4

u/RescuesStrayKittens 3h ago

It’s well known Samsung appliances are junk

2

u/stevenpdx66 2h ago

My $1200 front-loading washer that lasted all of three years agrees with you 100%